Feedback

Had to give someone feedback today. Feedback must be delivered carefully whether at home, work, or any other place. The key is to make sure feedback is given in a manner not seen as criticism. Key phrases such as "what I saw" or "what I heard". This lets the person receiving the feedback take in a manner separate from what they intended. Avoid saying, "what you did" or "when you did". These phrases put you in the place of interpreting the intent of another. Of course, hopefully receiving the feedback will then let them ask the why. Then you can get into the possible misperceptions created by certain aspects of his/her performance. We all need feedback and delivered with care it will be appreciated and lead to improvement.